FAQ
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Do you take custom orders?
Yes! If you’d like to enquire about a custom order, please contact me via the form on my contact page detailing what you would like and I’ll get back to you asap.
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Are your products dish washer and microwave safe?
Unless stated otherwise on the listing, my homeware ceramics are dishwasher and microwave safe although I would advise hand washing to maintain the quality of ceramic and to prevent any possible damage of fragile pieces. Ceramics are life long friends if looked after with care!
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Do you deliver to my country?
I currently deliver to: United Kingdom, USA, Europe, Canada, Australia, Japan, South Korea, Taiwan, Malaysia, Cambodia, Indonesia, Thailand, Lebanon, Hong Kong SAR China, Saudi Arabia, South Africa, United Arab Emirates, Mexico, Greenland, Antigua & Barbuda, Barbados, Argentina, Ecuador Fiji, New Zealand, Singapore
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Do you accept returns?
Please look through pictures and item descriptions carefully as I do not accept returns.
In the unlikely event that the item arrives damaged, I will happily arrange a return/refund process for you - please contact me within 2 days of receiving the item to arrange this.
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Fees
If buying from outside of the UK, please consider that there may be import fees/sales tax/additional fees upon arrival of your purchased product.